Warranty

Under Australian Law, consumers have rights regardless of any warranties provided by a manufacturer or supplier. You (the consumer) are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

In addition to the above, all MaxDry hand dryers include a warranty. The warranty period for each model is stated in the product information section of that item.

Damage caused by accident, negligent use, incorrect installation, improper handling, or lack of required maintenance is not covered under warranty.

If there are any defects with the unit(s) in your order, please contact us within 7 days of receiving your item(s). Kindly provide your invoice number, date of purchase, full name, and address.

Expenses associated with delivering unit(s) for a warranty claim are the customer's responsibility.

Returns

We highly recommend using registered freight or postal services when sending unit(s) for exchange, repair, or service. Any loss or damage during transport is not covered under warranty.